Privacy Policy

Information We Collect

We may collect name, phone number, email address, delivery address, order details, RFQ details, uploaded photos or logos, payment method, customer messages, and browser or session data where applicable.

How We Use Information

We use information to process orders, prepare personalized products, respond to RFQs, arrange delivery or collection, communicate with customers, improve services, prevent fraud or misuse, and meet legal or accounting requirements.

Uploaded Photos, Logos, and Files

Uploaded files are used to fulfill orders, prepare mockups, personalize products, and support corporate quote requests. Customers should only upload files they have permission to use.

Sharing Information

Gift Craze may share limited information with delivery partners, payment providers, service providers, or authorities where necessary to fulfill orders or meet legal obligations.

Payments

Gift Craze does not ask customers to send sensitive card details through WhatsApp, email, or direct message. If online payments are added, payment processing will be handled through trusted payment providers.

Cookies

The website may use cookies or session storage for cart, quote basket, checkout, admin login, analytics, and site functionality.

Data Security

Gift Craze uses reasonable measures to protect customer information. No system can be guaranteed completely secure.

Data Retention

Information may be retained for order history, customer support, accounting, legal, and operational reasons.

Customer Requests

Customers may request correction or deletion of their information where legally and operationally possible. Some records may need to be retained for business or legal reasons.